About Us
elmodesta is a Singapore-based brand focussing on quick and easy-to-wear styles for busy Muslim women.
We solve Muslim hijab wearers' problems so you can improve your hijab routine. We take control from start to finish of all of our self manufactured designs.
To us, hijab is more than modest fashion. In this day and age, hijab needs to be practical and purposeful for our busy lives. We don't just say we are made for busy Muslim women, we actually truly mean it.
Each of our creations has been for a purpose far beyond its name. We created the first ever Magnet Bar: everything a hijab magnet brooch is supposed to be. Strong. Quick. Fuss free. Because leaving holes in our delicate hijabs made no sense.
The goal is to get all our hijabs and underscarves to come with a silicone grip band. Because hijabs sliding off our heads are far too common. Gone are the days we keep adjusting our hijabs!
Our brand mission...
To ensure every woman has more time and freedom to what brings them meaning to life. With my timesaving designs, I strive to help busy women get ready quicker and easier while looking amazing and confident so they can have more time for other priorities in life.
Our brand values...
The values I stand for are to be the most productive we can be as female individuals: to be quick yet efficient in every task that we do and to prioritise meaningful relationships that bring us everlasting happiness and memories.
A new beginning...
This is, to me, the beginning of quick 'get ready with me'. And more importantly, this is the beginning of a whole new freedom.
Our story
It's funny how I find myself at the backend of wanting more out of the fashion industry. I find myself too often taking too long to get ready. It doesn't help that I need to be out of door, like now. You ladies feel me, right?
And yet, there were no brands out there that focus on this sole purpose. More often than not, I crave for the added functionality than what typical modest fashion provides.
You see, I was working for a top research institute in Singapore and was feeling contented. Alhamdulillah. And then I gave birth to my son and raising him was the most difficult "job" I have ever done. Having juggled both hats, made me think "Wow! The world could do with some flexible work-life balance". And that's when I felt the desire to be his full-time caregiver and put my career on hold. It was the best decision I have ever made!
A year past and then I thought, "Well, I'm not just a mom". I'm not just this person who has XX credentials in my life. I'm so much more. Aren't we all?
I realised how long we take to get ready. And that wasn't helping the never-ending work. There must be a way to shorten the process yet still retain the same result. There must be a way I can make full use of my hours: especially for spending time with my loved ones.
That's why I created elmodesta, with the intention that getting ready should be efficient and effortless. Because we women, have 1,001 things to do every day.
Be it if we're moms or career women from all walks of life. Or for a lot of us, both! We are always wishing for more hours in the day, not for more work but more rest, more freedom, and lesser on the to-do list.
Warm regards,
Sarah Z., founder of elmodesta
Shipping
What is the order fulfillment time? Will I be notified?
Order fulfillment typically takes 1 to 3 working days. If you provide your email during the ordering process, you will receive an email notification when your package is on its way. For more information, please refer here.
What are the shipping options for customers in Singapore?
For customers in Singapore:
QXpress or a similar trackable doorstep shipping option at $3.50 for orders under 5kg: This option provides tracking and more security. Delivery takes 1 to 3 working days from the order fulfillment date. Courier pick-ups are scheduled from Mondays to Fridays.
Do you provide free shipping?
Yes, customers in Singapore can enjoy FREE doorstep shipping via QXpress or a similar service for all local orders totaling $60 and above. This is a great way to save on shipping costs for larger orders.
What are the shipping options for international orders?
All international orders from elmodesta will be shipped via QXpress or a similar service. The package will then be handed over to a local delivery partner in your country. To inquire about the estimated delivery time for your international order, please contact us at info@elmodesta.com, and we will be happy to assist you.
Please note that customs tax and import charges are the responsibility of the recipient, and elmodesta cannot reimburse these fees, as they vary from country to country.
What is the delivery time for orders to Malaysia?
Orders to Malaysia will be shipped via QXpress and then handed over to PosLaju or DHL. The expected delivery time for orders to Malaysia is approximately 3 to 7 working days. Additionally, orders of SGD$100 (approximately RM330+/-) and above will qualify for FREE shipping to Malaysia.
Please note that customs tax and import charges are the responsibility of the recipient, and elmodesta cannot reimburse these fees, as they vary from country to country.
Returns & Exchanges
What is your returns policy?
elmodesta offers returns for items that are wrong or damaged upon delivery. Our return policy lasts for 7 days from the date you received your order.
Unfortunately, if more than 7 days have passed, we cannot offer a refund or exchange. Please note that gift cards are non-refundable.
How can I arrange to return or exchange?
To request a return or exchange, send an email with all the details to info@elmodesta.com detailing what you would like returned or exchanged and our customer support team will assist in the process. Please quote your order number so we can better assist you.
What criteria must an item fulfill to qualify for return?
To be eligible for a return, an item must be in its original condition as when received and in its original packaging.
How will my refund process work after returning an item?
Once we receive and inspect your returned item, we will send an email confirming its receipt as well as informing you whether your refund has been approved or rejected.
If approved, then a credit will automatically apply back onto your credit card or original method of payment within several days.
What can I do if my refund hasn't arrived yet?
If your refund hasn't arrived yet, please follow these steps to help expedite its arrival:
As soon as a refund has been requested and approved, check your bank account for any outstanding refunds. It may take time before they're officially posted; in that case contact your credit card company.
Ultimately if the delay persists contact your bank as there may be processing time involved before any funds appear in your account.
If you have completed these steps and still have not received your refund, please reach out to us at info@elmodesta.com so that we may assist. It should also be noted that items marked as final sale or sold under our defects sale section cannot be refunded, per our return policy.
General
What distinguishes elmodesta from other online hijab shops?
elmodesta is a modestwear brand based in Singapore. We provide quick and effortless hijab solutions and styles for busy Muslim women.
Our designs focus on being practical yet purposeful to improve how you wear your hijab and how your hijab lasts throughout the day. We design in-house in order to address common challenges associated with wearing hijab.
How can your products save me time during my daily routine?
elmodesta's products are created to make getting ready easier and quicker. Getting ready with our hijabs takes seconds.
We offer innovative solutions, like our Magnet Bar for hijab magnet brooches and hijabs with silicone grip bands to provide non-slip function; all designed to make your daily routine more efficient.
What is your brand mission, and how do the values align with those of busy women?
elmodesta's mission is to give every woman more time and freedom to pursue what matters to them, with its focus on productivity, efficiency, meaningful relationships, and saving women time while looking great - so they can prioritise what truly matters in their lives.
What are your options for reaching customer service?
We provide an easy-to-use section on our website where you can submit inquiries, concerns, or feedback quickly and conveniently. We respond within 24 hours.
Alternatively, you can email us at info@elmodesta.com.